Privacy Policy

Last updated: February 2026

Lulo is a personal assistant SMS messaging service operated by Nicolas Remerscheid (Sole Proprietor). This privacy policy explains how we collect, use, and protect your information in connection with our SMS text messaging service.

What we collect

Your phone number
Message content you send and receive
Delivery and usage metadata (timestamps, delivery status, errors)

How we use it

Your information is used only to operate the personal assistant — to send requested reminders, confirmations, and status updates, maintain reliability and security, and comply with applicable law. We do not use your data for marketing purposes.

Sharing

We do not sell your data. We share information only as needed to deliver messages and run the service (e.g., messaging providers such as Twilio, carriers, and infrastructure providers).

Retention

Message logs are retained for 30 days, then deleted, unless a longer period is required for legal or compliance reasons.

Your choices

Opt out: Reply STOP to any message to stop all SMS text messages at any time.
Opt back in: Text START to +1 (877) 361-8099 to resume receiving messages.
Access and deletion: For data access or deletion requests, email nicolas.remerscheid@gmail.com and include the subscribed phone number.

Contact

Nicolas Remerscheid (Sole Proprietor)
Email: nicolas.remerscheid@gmail.com
2152 Sutter St, San Francisco, CA 94115

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